Dear Reader and Valued Clients,

Thank you for reviewing our company's website, we appreciate your interest, look forward to having an opportunity to serve you and welcome the trust that you place in us as a respected provider of environmental and industrial hygiene consulting services.

This site provides standard information routinely requested by potential clients, yet also strives to communicate other values, which we believe set us apart within our industry. Many firms (including TGE) will boast of “competitive & comprehensive services” and “quality work products”; yet in order to survive and continually grow in an industry known for its competitiveness, these aspects have become expected as clients become more and more sophisticated.  Our industry continues to mature, and as TGE enters its 15^th year in continued business serving its growing client base nationwide, we are pleased to commit to ensuring even more value, stability and consistency to our clients.

We are aware that it is an honor to be selected to serve you when you have so many choices; and how critically important it is to deliver what you expect.  We also hope that, given the opportunity, you will become accustomed to the level of service and less-tangible benefits we provide.  It is my sincere belief, as founder and Executive Officer of TGE, that the value we place on client service is the underlying reason more clients return to TGE and our firm continues to grow at a steady pace. At TGE, we all work to ensure:

• Respect: for our external as well as our internal clients;

• Performance: we ensure open communication & understanding of our work products;

• Convenience: hiring TGE is easy & we strive to simplify the process from start to finish;

• Ethics: our staff reflects our highly ethical corporate culture in hiring & long term retention;

• Consistency: on-time reports, accurate invoices and promises kept; and

• Availability:  our staff and senior managers are available to speak with you any time.

Every project we undertake is bound by these principles. We are committed to ensuring that our way of doing business will not change. This shared commitment is one reason our firm is recognized as a compelling and sought after provider with over 80% of our new work originating from referral; while TGE’s client and staff retention exceeds any industry benchmark.  

I welcome and appreciate that you are taking a moment to review our website. Yes, we may do things differently here, but I am convinced that you will appreciate the difference.

Sincerely,

Robin D. Franks, PG, CHMM, RSO
President/Principal